已分析URL

https://www.nerdwallet.com/finance/learn/utility-bills-script

分析另一个URL

AI-Ready评分

58 / D

较差

/ 100

Token节省量

HTML Token 299.375
Markdown Token 452
节省 100%

评分详情

语义化HTML 73/100
内容效率 51/100
AI可发现性 25/100
结构化数据 100/100
可访问性 60/100

您的网站没有llms.txt文件。这是帮助AI代理理解网站结构的新兴标准。

如何实施

按照llmstxt.org规范创建/llms.txt文件。包含网站描述和关键页面的链接。

您的页面实际内容与总HTML的比率较低。页面重量的大部分是标记、脚本或样式而非内容。

如何实施

将CSS移至外部样式表,删除内联样式,最小化JavaScript,确保HTML专注于内容结构。

您的网站不支持Markdown for Agents。此Cloudflare标准允许AI代理以markdown格式请求内容,减少约80%的令牌使用。

如何实施

实现以下一项或多项:(1) 使用markdown内容响应Accept: text/markdown。(2) 提供.md URL(例如/page.md)。(3) 添加<link rel="alternate" type="text/markdown">标签。(4) 添加Link HTTP标头用于markdown发现。

未找到站点地图。站点地图帮助AI代理发现网站上的所有页面。

如何实施

创建列出所有公开页面的/sitemap.xml。大多数CMS平台可以自动生成。

未找到Content-Signal指令。这些指令告知AI代理如何使用您的内容(搜索索引、AI输入、训练数据)。推荐位置是robots.txt。

如何实施

将Content-Signal添加到您的robots.txt:User-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no。也可以作为markdown响应的HTTP标头添加。

您的页面大量依赖<div>元素。<section>、<nav>、<header>、<footer>和<aside>等语义元素为AI代理提供有意义的结构。

如何实施

将通用<div>容器替换为适当的语义元素。对主题分组使用<section>,导航使用<nav>,页面/区块的头部和底部使用<header>/<footer>。

您的页面大于推荐值。大页面对AI代理来说处理更慢、成本更高。

如何实施

通过压缩HTML、延迟加载非关键脚本和删除未使用CSS来优化页面大小。

主要内容出现在HTML文档的后部。AI代理可能对较早出现的内容赋予更高权重。

如何实施

重构HTML,使<main>或<article>内容出现在侧边栏和补充内容之前。

您的HTML页面比推荐值更重。大页面需要AI代理更长的处理时间,消耗更多Token。

如何实施

通过删除未使用的代码、压缩HTML和延迟加载非关键内容来减少HTML大小。

部分图片缺少描述性alt属性。良好的alt属性帮助AI代理理解图片内容和上下文。

如何实施

为所有图片添加描述性alt属性。描述图片展示的内容,而不仅仅是「图片」或「照片」。装饰性图片使用alt=""(空值)。

Markdown Token: 452
An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)

You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.

## Your script for finding ways to save

The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.

### Introduce yourself

"Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money."

### Verify account information

"My account number is \[Account Number\], if you'd like to verify my account details."

### Explain the issue

"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money."

### Make your request

At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.

Consider these four tactics, if applicable:

Highlight loyalty and payment history

"I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?"

Keep reading

Log in or create a free NerdWallet account for the rest of the script and guidance.

![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)
This Script May Help You Save on Utilities - NerdWallet

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So how do we make money? Our partners compensate us for advertisements that appear on our site. This compensation helps us provide tools and services - like free credit score access and monitoring. With the exception of mortgage, home equity and other home-lending products or services, partner compensation is one of several factors that may affect which products we highlight and where they appear on our site. Other factors include your credit profile, product availability and proprietary website methodologies.

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# This Script May Help You Save on Utilities

![](https://www.nerdwallet.com/tachyon/2024/11/GettyImages-2198740019.jpg?resize=1920%2C1152)

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure).

Published Nov 8, 2024 1:35 p.m. PST · 7 min read

Fact Checked

How is this page expert verified?

NerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible.

[More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)

[

![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)

](https://www.nerdwallet.com/author/laura-mcmullen)

Written by  Laura McMullen

[

![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)

](https://www.nerdwallet.com/author/laura-mcmullen)

[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen)

Editor & Content Strategist

[](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/)

---

10 years of experience

Expertise

-   Personal finance
-   financial news
-   student loans

Laura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the "Millennial Money" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C.

Published in ![The Associated Press](https://cdns3.nerdwallet.com/lending/publication-logos/TheAssociatedPress.webp "The Associated Press")![The New York Times](https://cdns3.nerdwallet.com/lending/publication-logos/TheNewYorkTimes.webp "The New York Times")![The Washington Post](https://cdns3.nerdwallet.com/lending/publication-logos/TheWashingtonPost.webp "The Washington Post")![U.S. News & World Report](https://cdns3.nerdwallet.com/lending/publication-logos/USNewsAndWorldReport.webp "U.S. News & World Report")

Editor & Content Strategist

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[

![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)

](https://www.nerdwallet.com/author/pamela-de-la-fuente)

Edited by  Pamela de la Fuente

[

![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)

](https://www.nerdwallet.com/author/pamela-de-la-fuente)

[Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente)

Managing Editor

[](https://www.linkedin.com/in/pamela-de-la-fuente/)

---

23 years of experience

Expertise

-   Personal Finance
-   Budgeting
-   Taxes
-   Retirement
-   Underrepresented communities

Pamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage.

Ask her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more.

Previously, she led taxes and retirement coverage at NerdWallet.

Pamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years.

Pamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all.

She is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group.

Managing Editor

+   more 

[

![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)

](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

Co-written by  AI-Assisted NerdWallet

[

![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)

](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

Writer

---

An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

Writer

+   more 

SOME CARD INFO MAY BE OUTDATED

This page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer.

An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)

You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.

## Your script for finding ways to save

The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.

### Introduce yourself

"Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money."

### Verify account information

"My account number is \[Account Number\], if you'd like to verify my account details."

### Explain the issue

"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money."

### Make your request

At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.

Consider these four tactics, if applicable:

Highlight loyalty and payment history

"I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?"

Keep reading

Log in or create a free NerdWallet account for the rest of the script and guidance.

[LOG IN](https://www.nerdwallet.com/)

![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)

**Article sources Article sources**

NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)

Back to top

About the authors

[![Laura McMullen](https://www.nerdwallet.com/tachyon/2020/12/laura_hs_square.jpg?resize=70%2C70 "Laura McMullen")](https://www.nerdwallet.com/author/laura-mcmullen)

[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets.  [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen)

[](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/)

[![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2019/07/nerdwallet-logo.jpg?resize=70%2C70 "AI-Assisted NerdWallet")](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.  [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98)

Helpful resources

[

How to Pay Off Debt: Top Strategies for 2026

](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)

[

Credit Score Ranges: What They Mean and How They Work

](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve)

[

How to Budget Money in 5 Steps

](https://www.nerdwallet.com/finance/learn/how-to-budget)

[

28 Proven Ways to Save Money

](https://www.nerdwallet.com/finance/learn/how-to-save-money)

More like this

[The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance)

Related articles

[

![](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/GettyImages-806988676-2400x1440.jpg)

Get Your Free Credit Score

![NerdWallet's profile picture](https://www.nerdwallet.com/tachyon/2019/08/admin-user-avatar.png?resize=70%2C70)

By NerdWallet

](https://www.nerdwallet.com/p/free-credit-score)

[

![](https://www.nerdwallet.com/tachyon/2024/04/GettyImages-1295817635.jpg?resize=600%2C360)

How to Pay Off Debt: Top Strategies for 2026

![Lauren Schwahn's profile picture](https://www.nerdwallet.com/tachyon/2019/08/lschwahn-user-avatar.jpg?resize=70%2C70)

2

By Lauren Schwahn, Jackie Veling

](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)

[

![GettyImages-1162855475-nerdwallet-budget-calculator](https://www.nerdwallet.com/tachyon/2017/02/GettyImages-1162855475-nerdwallet-budget-calculator.jpg?resize=600%2C360)

50/30/20 Budget Calculator

![Amanda Barroso's profile picture](https://www.nerdwallet.com/tachyon/2025/03/Barroso_Amanda_882-MuckRack-Ona30327-retouched.jpg?resize=70%2C70)

2

By Amanda Barroso, Elizabeth Ayoola

](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)

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# NerdWallet

> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.

## Main
- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…
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          "headline": "This Script May Help You Save on Utilities",
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  "markdown": "An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)\n",
  "fullPageMarkdown": "This Script May Help You Save on Utilities - NerdWallet\n\n[Skip to content](https://www.nerdwallet.com/finance/learn/utility-bills-script#main)[![Nerdwallet 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[Here is a list of our partners](https://www.nerdwallet.com/p/our-partners).\n\n# This Script May Help You Save on Utilities\n\n![](https://www.nerdwallet.com/tachyon/2024/11/GettyImages-2198740019.jpg?resize=1920%2C1152)\n\nMany, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure).\n\nPublished Nov 8, 2024 1:35 p.m. PST · 7 min read\n\nFact Checked\n\nHow is this page expert verified?\n\nNerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible.\n\n[More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\n[\n\n![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\nWritten by  Laura McMullen\n\n[\n\n![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen)\n\nEditor & Content Strategist\n\n[](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n---\n\n10 years of experience\n\nExpertise\n\n-   Personal finance\n-   financial news\n-   student loans\n\nLaura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the \"Millennial Money\" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C.\n\nPublished in ![The Associated Press](https://cdns3.nerdwallet.com/lending/publication-logos/TheAssociatedPress.webp \"The Associated Press\")![The New York Times](https://cdns3.nerdwallet.com/lending/publication-logos/TheNewYorkTimes.webp \"The New York Times\")![The Washington Post](https://cdns3.nerdwallet.com/lending/publication-logos/TheWashingtonPost.webp \"The Washington Post\")![U.S. News & World Report](https://cdns3.nerdwallet.com/lending/publication-logos/USNewsAndWorldReport.webp \"U.S. News & World Report\")\n\nEditor & Content Strategist\n\n+   more \n\n[\n\n![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nEdited by  Pamela de la Fuente\n\n[\n\n![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\n[Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nManaging Editor\n\n[](https://www.linkedin.com/in/pamela-de-la-fuente/)\n\n---\n\n23 years of experience\n\nExpertise\n\n-   Personal Finance\n-   Budgeting\n-   Taxes\n-   Retirement\n-   Underrepresented communities\n\nPamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage.\n\nAsk her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more.\n\nPreviously, she led taxes and retirement coverage at NerdWallet.\n\nPamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years.\n\nPamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all.\n\nShe is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group.\n\nManaging Editor\n\n+   more \n\n[\n\n![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nCo-written by  AI-Assisted NerdWallet\n\n[\n\n![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nWriter\n\n---\n\nAn initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nWriter\n\n+   more \n\nSOME CARD INFO MAY BE OUTDATED\n\nThis page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer.\n\nAn initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n[LOG IN](https://www.nerdwallet.com/)\n\n![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)\n\n**Article sources Article sources**\n\nNerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\nBack to top\n\nAbout the authors\n\n[![Laura McMullen](https://www.nerdwallet.com/tachyon/2020/12/laura_hs_square.jpg?resize=70%2C70 \"Laura McMullen\")](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets.  [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n[![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2019/07/nerdwallet-logo.jpg?resize=70%2C70 \"AI-Assisted NerdWallet\")](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.  [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98)\n\nHelpful resources\n\n[\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\nCredit Score Ranges: What They Mean and How They Work\n\n](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve)\n\n[\n\nHow to Budget Money in 5 Steps\n\n](https://www.nerdwallet.com/finance/learn/how-to-budget)\n\n[\n\n28 Proven Ways to Save Money\n\n](https://www.nerdwallet.com/finance/learn/how-to-save-money)\n\nMore like this\n\n[The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance)\n\nRelated articles\n\n[\n\n![](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/GettyImages-806988676-2400x1440.jpg)\n\nGet Your Free Credit Score\n\n![NerdWallet's profile picture](https://www.nerdwallet.com/tachyon/2019/08/admin-user-avatar.png?resize=70%2C70)\n\nBy NerdWallet\n\n](https://www.nerdwallet.com/p/free-credit-score)\n\n[\n\n![](https://www.nerdwallet.com/tachyon/2024/04/GettyImages-1295817635.jpg?resize=600%2C360)\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n![Lauren Schwahn's profile picture](https://www.nerdwallet.com/tachyon/2019/08/lschwahn-user-avatar.jpg?resize=70%2C70)\n\n2\n\nBy Lauren Schwahn, Jackie Veling\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\n![GettyImages-1162855475-nerdwallet-budget-calculator](https://www.nerdwallet.com/tachyon/2017/02/GettyImages-1162855475-nerdwallet-budget-calculator.jpg?resize=600%2C360)\n\n50/30/20 Budget Calculator\n\n![Amanda Barroso's profile picture](https://www.nerdwallet.com/tachyon/2025/03/Barroso_Amanda_882-MuckRack-Ona30327-retouched.jpg?resize=70%2C70)\n\n2\n\nBy Amanda Barroso, Elizabeth Ayoola\n\n](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)\n",
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        "checks": {
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            "details": "JSON-LD found: BreadcrumbList, Article, SoftwareApplication"
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      "id": "add_llms_txt",
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      "effort": "quick-win",
      "estimatedImpact": 10,
      "checkScore": 0,
      "checkDetails": "No llms.txt found"
    },
    {
      "id": "improve_content_ratio",
      "priority": "critical",
      "category": "contentEfficiency",
      "titleKey": "rec.improve_content_ratio.title",
      "descriptionKey": "rec.improve_content_ratio.description",
      "howToKey": "rec.improve_content_ratio.howto",
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      "checkScore": 0,
      "checkDetails": "Content ratio: 0.2% (1986 content chars / 823231 HTML bytes)"
    },
    {
      "id": "add_markdown_negotiation",
      "priority": "critical",
      "category": "aiDiscoverability",
      "titleKey": "rec.add_markdown_negotiation.title",
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      "howToKey": "rec.add_markdown_negotiation.howto",
      "effort": "significant",
      "estimatedImpact": 6,
      "checkScore": 0,
      "checkDetails": "No Markdown for Agents support detected"
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    {
      "id": "add_sitemap",
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      "checkDetails": "No sitemap found"
    },
    {
      "id": "add_content_signals",
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      "category": "aiDiscoverability",
      "titleKey": "rec.add_content_signals.title",
      "descriptionKey": "rec.add_content_signals.description",
      "howToKey": "rec.add_content_signals.howto",
      "effort": "quick-win",
      "estimatedImpact": 5,
      "checkScore": 0,
      "checkDetails": "No Content-Signal found (robots.txt or HTTP headers)"
    },
    {
      "id": "add_semantic_elements",
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      "titleKey": "rec.add_semantic_elements.title",
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      "checkDetails": "24 semantic elements, 473 divs (ratio: 5%)"
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      "id": "reduce_page_size",
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      "checkDetails": "Main content starts at 73% of HTML"
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    {
      "id": "reduce_page_weight",
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      "checkScore": 20,
      "checkDetails": "HTML size: 804KB"
    },
    {
      "id": "improve_alt_texts",
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      "category": "semanticHtml",
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      "descriptionKey": "rec.improve_alt_texts.description",
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  ],
  "llmsTxtPreview": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
  "llmsTxtExisting": null,
  "snippets": [
    {
      "id": "add_llms_txt",
      "title": "Create /llms.txt",
      "description": "Upload this file to your web root. It tells AI agents what your site is about and which pages matter.",
      "language": "markdown",
      "code": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
      "filename": "/llms.txt"
    },
    {
      "id": "add_sitemap",
      "title": "Create /sitemap.xml",
      "description": "A sitemap helps AI agents discover all your pages. Most CMS platforms generate one automatically.",
      "language": "xml",
      "code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<urlset xmlns=\"http://www.sitemaps.org/schemas/sitemap/0.9\">\n  <url>\n    <loc>https://www.nerdwallet.com/finance/learn/utility-bills-script</loc>\n    <lastmod>2026-02-18</lastmod>\n  </url>\n</urlset>",
      "filename": "/sitemap.xml"
    },
    {
      "id": "add_content_signals",
      "title": "Add Content-Signal directives",
      "description": "Content-Signal tells AI agents how they may use your content. The recommended location is robots.txt, but you can also add it as an HTTP header.",
      "language": "txt",
      "code": "# robots.txt (recommended, canonical location):\nUser-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no\n\n# Nginx — add to server block (optional, for HTTP header):\n# add_header Content-Signal \"search=yes, ai-input=yes, ai-train=no\" always;\n\n# Apache — add to .htaccess (optional, for HTTP header):\n# Header set Content-Signal \"search=yes, ai-input=yes, ai-train=no\"",
      "filename": "/robots.txt"
    },
    {
      "id": "add_markdown_negotiation",
      "title": "Support Markdown for Agents",
      "description": "Implement one or more of the 4 Markdown for Agents mechanisms to let AI agents request content in markdown format.",
      "language": "html",
      "code": "<!-- 1. Content negotiation: respond to Accept: text/markdown -->\n<!-- In your server/framework, check the Accept header and return markdown -->\n<!-- with Content-Type: text/markdown -->\n\n<!-- 2. Serve .md URLs (e.g., /about.md alongside /about) -->\n<!-- Generate static .md files or handle .md routes in your app -->\n\n<!-- 3. Add <link> tag in your HTML <head>: -->\n<link rel=\"alternate\" type=\"text/markdown\" href=\"/page.md\">\n\n<!-- 4. Add Link HTTP header on HTML responses: -->\n<!-- Link: </page.md>; rel=\"alternate\"; type=\"text/markdown\" -->\n\n<!-- Best practice: include Vary: Accept and X-Markdown-Tokens headers -->\n<!-- on markdown responses -->",
      "filename": "<head> + server config"
    }
  ]
}

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