URL analysée
https://www.nerdwallet.com/finance/learn/utility-bills-script
Score AI-Ready
58
/ D
Insuffisant
sur 100
Économie de tokens
Tokens HTML
299.375
Tokens Markdown
452
Économie
100%
Détail du score
HTML sémantique
73/100
Efficacité du contenu
51/100
Visibilité IA
25/100
Données structurées
100/100
Accessibilité
60/100
Votre site n’a pas de fichier llms.txt. C’est le standard émergent pour aider les AI agents à comprendre la structure de votre site.
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Créez un fichier /llms.txt en suivant la spécification de llmstxt.org. Incluez une description du site et des liens vers vos pages principales.
Votre page a un faible ratio de contenu réel par rapport au HTML total. Une grande partie du poids de la page est du balisage, des scripts ou des styles plutôt que du contenu.
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Votre site ne supporte pas Markdown for Agents. Ce standard Cloudflare permet aux agents IA de demander du contenu en format markdown, réduisant l'utilisation de tokens de ~80%.
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Implémentez un ou plusieurs : (1) Répondre à Accept: text/markdown avec du contenu markdown. (2) Servir des URLs .md (ex : /page.md). (3) Ajouter des balises <link rel="alternate" type="text/markdown">. (4) Ajouter des en-têtes HTTP Link pour la découverte markdown.
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Ajoutez Content-Signal à votre robots.txt : User-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no. Vous pouvez aussi l'ajouter comme en-tête HTTP sur les réponses markdown.
Votre page repose fortement sur les éléments <div>. Les éléments sémantiques comme <section>, <nav>, <header>, <footer> et <aside> fournissent une structure significative pour les AI agents.
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Remplacez les conteneurs <div> génériques par les éléments sémantiques appropriés. Utilisez <section> pour les groupes thématiques, <nav> pour la navigation, <header>/<footer> pour les en-têtes et pieds de page ou de section.
Votre page est plus volumineuse que recommandé. Les pages volumineuses sont plus lentes à traiter et plus coûteuses pour les AI agents.
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Optimisez la taille de la page en minifiant le HTML, en différant les scripts non critiques et en supprimant le CSS inutilisé.
Le contenu principal apparaît tardivement dans le document HTML. Les AI agents peuvent accorder plus d’importance au contenu qui apparaît tôt.
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Restructurez votre HTML pour que le contenu <main> ou <article> apparaisse avant les barres latérales et le contenu supplémentaire.
Votre page HTML est plus lourde que recommandé. Les pages volumineuses sont plus longues à traiter pour les AI agents et coûtent plus de tokens.
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Réduisez la taille du HTML en supprimant le code inutilisé, en minifiant le HTML et en chargeant de manière différée le contenu non critique.
Certaines images manquent de texte alternatif descriptif. De bons textes alt aident les AI agents à comprendre le contenu et le contexte des images.
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Ajoutez des attributs alt descriptifs à toutes les images. Décrivez ce que l’image montre, pas juste « image » ou « photo ». Pour les images décoratives, utilisez alt="" (vide).
%0A%0AYou%20could%20potentially%20get%20a%20lower%20bill%2C%20or%2C%20more%20likely%2C%20find%20ways%20to%20cut%20costs%20through%20rebates%20and%20assistance%20programs.%20Or%20you%20may%20make%20charges%20more%20predictable%20and%20easier%20to%20plan%20for%20with%20an%20alternative%20payment%20plan.%0A%0A%23%23%20Your%20script%20for%20finding%20ways%20to%20save%0A%0AThe%20script%20below%20will%20help%20you%20ask%20about%20these%20opportunities%20and%20make%20your%20case.%20When%20you%20call%2C%20you%20may%20have%20to%20request%20to%20an%20automated%20operator%20that%20you%20%E2%80%9Cspeak%20to%20a%20representative%E2%80%9D%20a%20few%20times.%20When%20you%20connect%20with%20a%20real%20person%2C%20aim%20to%20be%20kind%2C%20but%20firm.%20Find%20more%20guidance%2C%20like%20how%20to%20prepare%20for%20a%20successful%20call%2C%20below%20the%20script.%0A%0A%23%23%23%20Introduce%20yourself%0A%0A%22Hi%2C%20my%20name%20is%20%5C%5BYour%20Name%5C%5D%2C%20and%20I%E2%80%99m%20a%20customer%20with%20%5C%5BUtility%20Company%5C%5D.%20I%E2%80%99d%20like%20to%20see%20if%20we%20can%20find%20way%20for%20me%20to%20save%20money.%22%0A%0A%23%23%23%20Verify%20account%20information%0A%0A%22My%20account%20number%20is%20%5C%5BAccount%20Number%5C%5D%2C%20if%20you'd%20like%20to%20verify%20my%20account%20details.%22%0A%0A%23%23%23%20Explain%20the%20issue%0A%0A%22Given%20my%20budget%20and%20other%20expenses%2C%20I%E2%80%99m%20finding%20it%20difficult%20to%20manage%20these%20costs.%20I%E2%80%99d%20like%20to%20explore%20if%20there%E2%80%99s%20a%20way%20to%20negotiate%20a%20lower%20bill%20or%20monthly%20payment%20or%20otherwise%20save%20me%20money.%22%0A%0A%23%23%23%20Make%20your%20request%0A%0AAt%20this%20point%2C%20focus%20on%20cost-saving%20opportunities%20you%E2%80%99ve%20researched.%20(See%20our%20guidance%20for%20how%20to%20do%20this%20research%20below%20the%20script.).%20Or%20highlight%20your%20specific%20situation%2C%20or%20ask%20about%20alternative%20options%20that%20can%20help.%0A%0AConsider%20these%20four%20tactics%2C%20if%20applicable%3A%0A%0AHighlight%20loyalty%20and%20payment%20history%0A%0A%22I%E2%80%99ve%20been%20a%20loyal%20customer%20for%20%5C%5Bnumber%20of%20years%5C%5D%20and%20have%20always%20paid%20on%20time.%20Is%20there%20any%20discount%20or%20loyalty%20program%20for%20long-term%20customers%20that%20I%20could%20benefit%20from%3F%22%0A%0AKeep%20reading%0A%0ALog%20in%20or%20create%20a%20free%20NerdWallet%20account%20for%20the%20rest%20of%20the%20script%20and%20guidance.%0A%0A!%5B%5D(https%3A%2F%2Fwww.nerdwallet.com%2Ftachyon%2F2024%2F02%2Flaptop-search-desktop.png)%0A){kind=link}
An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors. If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.) You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan. ## Your script for finding ways to save The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script. ### Introduce yourself "Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money." ### Verify account information "My account number is \[Account Number\], if you'd like to verify my account details." ### Explain the issue "Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money." ### Make your request At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help. Consider these four tactics, if applicable: Highlight loyalty and payment history "I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?" Keep reading Log in or create a free NerdWallet account for the rest of the script and guidance. 
This Script May Help You Save on Utilities - NerdWallet [Skip to content](https://www.nerdwallet.com/finance/learn/utility-bills-script#main)[](https://www.nerdwallet.com/)   Search  [Sign In](https://www.nerdwallet.com/api/nts/v1/login?redirectTo=https%3A%2F%2Fwww.nerdwallet.com&initialScreen=signin)[JoinSign Up](https://www.nerdwallet.com/api/nts/v1/login?redirectTo=https%3A%2F%2Fwww.nerdwallet.com&initialScreen=signup)   My NerdWallet  Advertiser disclosure ### You're our first priority. Every time. We believe everyone should be able to make financial decisions with confidence. While we don't cover every company or financial product on the market, we work hard to share a wide range of offers and objective editorial perspectives. So how do we make money? Our partners compensate us for advertisements that appear on our site. This compensation helps us provide tools and services - like free credit score access and monitoring. With the exception of mortgage, home equity and other home-lending products or services, partner compensation is one of several factors that may affect which products we highlight and where they appear on our site. Other factors include your credit profile, product availability and proprietary website methodologies. However, these factors **do not influence our editors' opinions or ratings**, which are based on independent research and analysis. Our partners cannot pay us to guarantee favorable reviews. [Here is a list of our partners](https://www.nerdwallet.com/p/our-partners). # This Script May Help You Save on Utilities  Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure). Published Nov 8, 2024 1:35 p.m. PST · 7 min read Fact Checked How is this page expert verified? NerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible. [More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines) [  ](https://www.nerdwallet.com/author/laura-mcmullen) Written by Laura McMullen [  ](https://www.nerdwallet.com/author/laura-mcmullen) [Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Editor & Content Strategist [](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/) --- 10 years of experience Expertise - Personal finance - financial news - student loans Laura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the "Millennial Money" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C. Published in  Editor & Content Strategist + more [  ](https://www.nerdwallet.com/author/pamela-de-la-fuente) Edited by Pamela de la Fuente [  ](https://www.nerdwallet.com/author/pamela-de-la-fuente) [Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente) Managing Editor [](https://www.linkedin.com/in/pamela-de-la-fuente/) --- 23 years of experience Expertise - Personal Finance - Budgeting - Taxes - Retirement - Underrepresented communities Pamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage. Ask her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more. Previously, she led taxes and retirement coverage at NerdWallet. Pamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years. Pamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all. She is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group. Managing Editor + more [  ](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) Co-written by AI-Assisted NerdWallet [  ](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) [AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) Writer --- An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors. Writer + more SOME CARD INFO MAY BE OUTDATED This page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer. An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors. If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.) You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan. ## Your script for finding ways to save The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script. ### Introduce yourself "Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money." ### Verify account information "My account number is \[Account Number\], if you'd like to verify my account details." ### Explain the issue "Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money." ### Make your request At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help. Consider these four tactics, if applicable: Highlight loyalty and payment history "I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?" Keep reading Log in or create a free NerdWallet account for the rest of the script and guidance. [LOG IN](https://www.nerdwallet.com/)  **Article sources Article sources** NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines) Back to top About the authors [](https://www.nerdwallet.com/author/laura-mcmullen) [Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets. [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen) [](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/) [](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) [AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors. [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) [](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98) Helpful resources [ How to Pay Off Debt: Top Strategies for 2026 ](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt) [ Credit Score Ranges: What They Mean and How They Work ](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve) [ How to Budget Money in 5 Steps ](https://www.nerdwallet.com/finance/learn/how-to-budget) [ 28 Proven Ways to Save Money ](https://www.nerdwallet.com/finance/learn/how-to-save-money) More like this [The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance) Related articles [  Get Your Free Credit Score  By NerdWallet ](https://www.nerdwallet.com/p/free-credit-score) [  How to Pay Off Debt: Top Strategies for 2026  2 By Lauren Schwahn, Jackie Veling ](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt) [  50/30/20 Budget Calculator  2 By Amanda Barroso, Elizabeth Ayoola ](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)
Téléversez ce fichier sous /finance/learn/utility-bills-script.md sur votre serveur pour que les AI agents puissent accéder à une version propre de votre page. Vous pouvez également configurer la négociation de contenu Accept: text/markdown pour le servir automatiquement.
llms.txt généré pour cette page individuelle
# NerdWallet > Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand. ## Main - [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w… - [Company](https://www.nerdwallet.com/company) - [Skip to content](https://www.nerdwallet.com/) - [Explore more credit card resources](https://www.nerdwallet.com/credit-cards) - [Best credit cards](https://www.nerdwallet.com/credit-cards/best) - [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers) - [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer) - [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel) - [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back) - [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent) ## Blog - [Today's mortgage news](https://www.nerdwallet.com/mortgages/news) ## Legal - [Business legal](https://www.nerdwallet.com/business/legal) - [Terms of use](https://www.nerdwallet.com/p/terms-of-use) - [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)
Le llms.txt complet nécessite une analyse de tout le domaine (bientôt disponible)
Téléversez ce fichier vers https://www.nerdwallet.com/llms.txt à la racine de votre domaine. Les AI agents comme ChatGPT, Claude et Perplexity consultent ce fichier pour comprendre la structure de votre site.
HTML sémantique
Utilise les éléments article ou main
(100/100)
Has <main>
Hiérarchie de titres correcte
(100/100)
Clean heading hierarchy
Utilise des éléments HTML sémantiques
(16/100)
24 semantic elements, 473 divs (ratio: 5%)
Textes alternatifs descriptifs pour les images
(56/100)
29/52 images with meaningful alt text
Faible profondeur d’imbrication des divs
(83/100)
Avg div depth: 6.7, max: 20
Efficacité du contenu
Bon ratio de réduction de tokens
(100/100)
100% token reduction (HTML→Markdown)
Bon ratio contenu/bruit
(0/100)
Content ratio: 0.2% (1986 content chars / 823231 HTML bytes)
Styles en ligne minimaux
(50/100)
29/1661 elements with inline styles (1.7%)
Poids de page raisonnable
(20/100)
HTML size: 804KB
Visibilité IA
Possède un fichier llms.txt
(0/100)
No llms.txt found
Possède un fichier robots.txt
(100/100)
robots.txt exists
robots.txt autorise les bots IA
(100/100)
All major AI bots allowed
Possède un sitemap.xml
(0/100)
No sitemap found
Support Markdown for Agents
(0/100)
✗ Accept: text/markdown
✗ .md URL
✗ <link> tag
✗ Link header
A Content-Signal (robots.txt ou en-têtes HTTP)
(0/100)
✓ robots.txt
✓ HTTP header
✗ Policy
Données structurées
Possède Schema.org / JSON-LD
(100/100)
JSON-LD found: BreadcrumbList, Article, SoftwareApplication
Possède des balises Open Graph
(100/100)
All OG tags present
Possède une meta description
(100/100)
Meta description: 183 chars
Possède une URL canonique
(100/100)
Canonical URL present
Possède un attribut lang
(100/100)
lang="en"
Accessibilité
Contenu disponible sans JavaScript
(100/100)
Content available without JavaScript
Taille de page raisonnable
(40/100)
Page size: 804KB
Le contenu apparaît tôt dans le HTML
(25/100)
Main content starts at 73% of HTML
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"headline": "This Script May Help You Save on Utilities",
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"markdown": "An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n\n",
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While we don't cover every company or financial product on the market, we work hard to share a wide range of offers and objective editorial perspectives.\n\nSo how do we make money? Our partners compensate us for advertisements that appear on our site. This compensation helps us provide tools and services - like free credit score access and monitoring. With the exception of mortgage, home equity and other home-lending products or services, partner compensation is one of several factors that may affect which products we highlight and where they appear on our site. Other factors include your credit profile, product availability and proprietary website methodologies.\n\nHowever, these factors **do not influence our editors' opinions or ratings**, which are based on independent research and analysis. Our partners cannot pay us to guarantee favorable reviews. [Here is a list of our partners](https://www.nerdwallet.com/p/our-partners).\n\n# This Script May Help You Save on Utilities\n\n\n\nMany, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure).\n\nPublished Nov 8, 2024 1:35 p.m. PST · 7 min read\n\nFact Checked\n\nHow is this page expert verified?\n\nNerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible.\n\n[More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\n[\n\n\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\nWritten by Laura McMullen\n\n[\n\n\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen)\n\nEditor & Content Strategist\n\n[](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n---\n\n10 years of experience\n\nExpertise\n\n- Personal finance\n- financial news\n- student loans\n\nLaura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the \"Millennial Money\" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C.\n\nPublished in ![The Associated Press](https://cdns3.nerdwallet.com/lending/publication-logos/TheAssociatedPress.webp \"The Associated Press\")![The New York Times](https://cdns3.nerdwallet.com/lending/publication-logos/TheNewYorkTimes.webp \"The New York Times\")![The Washington Post](https://cdns3.nerdwallet.com/lending/publication-logos/TheWashingtonPost.webp \"The Washington Post\")![U.S. News & World Report](https://cdns3.nerdwallet.com/lending/publication-logos/USNewsAndWorldReport.webp \"U.S. News & World Report\")\n\nEditor & Content Strategist\n\n+ more \n\n[\n\n\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nEdited by Pamela de la Fuente\n\n[\n\n\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\n[Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nManaging Editor\n\n[](https://www.linkedin.com/in/pamela-de-la-fuente/)\n\n---\n\n23 years of experience\n\nExpertise\n\n- Personal Finance\n- Budgeting\n- Taxes\n- Retirement\n- Underrepresented communities\n\nPamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage.\n\nAsk her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more.\n\nPreviously, she led taxes and retirement coverage at NerdWallet.\n\nPamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years.\n\nPamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all.\n\nShe is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group.\n\nManaging Editor\n\n+ more \n\n[\n\n\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nCo-written by AI-Assisted NerdWallet\n\n[\n\n\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nWriter\n\n---\n\nAn initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nWriter\n\n+ more \n\nSOME CARD INFO MAY BE OUTDATED\n\nThis page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer.\n\nAn initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n[LOG IN](https://www.nerdwallet.com/)\n\n\n\n**Article sources Article sources**\n\nNerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\nBack to top\n\nAbout the authors\n\n[![Laura McMullen](https://www.nerdwallet.com/tachyon/2020/12/laura_hs_square.jpg?resize=70%2C70 \"Laura McMullen\")](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets. [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n[![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2019/07/nerdwallet-logo.jpg?resize=70%2C70 \"AI-Assisted NerdWallet\")](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors. [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98)\n\nHelpful resources\n\n[\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\nCredit Score Ranges: What They Mean and How They Work\n\n](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve)\n\n[\n\nHow to Budget Money in 5 Steps\n\n](https://www.nerdwallet.com/finance/learn/how-to-budget)\n\n[\n\n28 Proven Ways to Save Money\n\n](https://www.nerdwallet.com/finance/learn/how-to-save-money)\n\nMore like this\n\n[The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance)\n\nRelated articles\n\n[\n\n\n\nGet Your Free Credit Score\n\n\n\nBy NerdWallet\n\n](https://www.nerdwallet.com/p/free-credit-score)\n\n[\n\n\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n\n\n2\n\nBy Lauren Schwahn, Jackie Veling\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\n\n\n50/30/20 Budget Calculator\n\n\n\n2\n\nBy Amanda Barroso, Elizabeth Ayoola\n\n](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)\n",
"markdownStats": {
"images": 1,
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"codeBlocks": 0,
"headings": 5
},
"tokens": {
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"reductionPercent": 100
},
"score": {
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"grade": "D",
"dimensions": {
"semanticHtml": {
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"grade": "C",
"checks": {
"uses_article_or_main": {
"score": 100,
"weight": 20,
"details": "Has <main>"
},
"proper_heading_hierarchy": {
"score": 100,
"weight": 25,
"details": "Clean heading hierarchy"
},
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},
"meaningful_alt_texts": {
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"details": "29/52 images with meaningful alt text"
},
"low_div_nesting": {
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}
}
},
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"checks": {
"token_reduction_ratio": {
"score": 100,
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"details": "100% token reduction (HTML→Markdown)"
},
"content_to_noise_ratio": {
"score": 0,
"weight": 30,
"details": "Content ratio: 0.2% (1986 content chars / 823231 HTML bytes)"
},
"minimal_inline_styles": {
"score": 50,
"weight": 15,
"details": "29/1661 elements with inline styles (1.7%)"
},
"reasonable_page_weight": {
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"details": "HTML size: 804KB"
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}
},
"aiDiscoverability": {
"score": 25,
"weight": 25,
"grade": "F",
"checks": {
"has_llms_txt": {
"score": 0,
"weight": 20,
"details": "No llms.txt found"
},
"has_robots_txt": {
"score": 100,
"weight": 10,
"details": "robots.txt exists"
},
"robots_allows_ai_bots": {
"score": 100,
"weight": 15,
"details": "All major AI bots allowed"
},
"has_sitemap": {
"score": 0,
"weight": 10,
"details": "No sitemap found"
},
"supports_markdown_negotiation": {
"score": 0,
"weight": 25,
"details": "No Markdown for Agents support detected"
},
"has_content_signals": {
"score": 0,
"weight": 20,
"details": "No Content-Signal found (robots.txt or HTTP headers)"
}
}
},
"structuredData": {
"score": 100,
"weight": 15,
"grade": "A",
"checks": {
"has_schema_org": {
"score": 100,
"weight": 30,
"details": "JSON-LD found: BreadcrumbList, Article, SoftwareApplication"
},
"has_open_graph": {
"score": 100,
"weight": 25,
"details": "All OG tags present"
},
"has_meta_description": {
"score": 100,
"weight": 20,
"details": "Meta description: 183 chars"
},
"has_canonical_url": {
"score": 100,
"weight": 15,
"details": "Canonical URL present"
},
"has_lang_attribute": {
"score": 100,
"weight": 10,
"details": "lang=\"en\""
}
}
},
"accessibility": {
"score": 60,
"weight": 15,
"grade": "C",
"checks": {
"content_without_js": {
"score": 100,
"weight": 40,
"details": "Content available without JavaScript"
},
"reasonable_page_size": {
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},
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"score": 25,
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}
}
}
}
},
"recommendations": [
{
"id": "add_llms_txt",
"priority": "critical",
"category": "aiDiscoverability",
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"howToKey": "rec.add_llms_txt.howto",
"effort": "quick-win",
"estimatedImpact": 10,
"checkScore": 0,
"checkDetails": "No llms.txt found"
},
{
"id": "improve_content_ratio",
"priority": "critical",
"category": "contentEfficiency",
"titleKey": "rec.improve_content_ratio.title",
"descriptionKey": "rec.improve_content_ratio.description",
"howToKey": "rec.improve_content_ratio.howto",
"effort": "moderate",
"estimatedImpact": 6,
"checkScore": 0,
"checkDetails": "Content ratio: 0.2% (1986 content chars / 823231 HTML bytes)"
},
{
"id": "add_markdown_negotiation",
"priority": "critical",
"category": "aiDiscoverability",
"titleKey": "rec.add_markdown_negotiation.title",
"descriptionKey": "rec.add_markdown_negotiation.description",
"howToKey": "rec.add_markdown_negotiation.howto",
"effort": "significant",
"estimatedImpact": 6,
"checkScore": 0,
"checkDetails": "No Markdown for Agents support detected"
},
{
"id": "add_sitemap",
"priority": "critical",
"category": "aiDiscoverability",
"titleKey": "rec.add_sitemap.title",
"descriptionKey": "rec.add_sitemap.description",
"howToKey": "rec.add_sitemap.howto",
"effort": "quick-win",
"estimatedImpact": 5,
"checkScore": 0,
"checkDetails": "No sitemap found"
},
{
"id": "add_content_signals",
"priority": "critical",
"category": "aiDiscoverability",
"titleKey": "rec.add_content_signals.title",
"descriptionKey": "rec.add_content_signals.description",
"howToKey": "rec.add_content_signals.howto",
"effort": "quick-win",
"estimatedImpact": 5,
"checkScore": 0,
"checkDetails": "No Content-Signal found (robots.txt or HTTP headers)"
},
{
"id": "add_semantic_elements",
"priority": "high",
"category": "semanticHtml",
"titleKey": "rec.add_semantic_elements.title",
"descriptionKey": "rec.add_semantic_elements.description",
"howToKey": "rec.add_semantic_elements.howto",
"effort": "moderate",
"estimatedImpact": 5,
"checkScore": 16,
"checkDetails": "24 semantic elements, 473 divs (ratio: 5%)"
},
{
"id": "reduce_page_size",
"priority": "high",
"category": "accessibility",
"titleKey": "rec.reduce_page_size.title",
"descriptionKey": "rec.reduce_page_size.description",
"howToKey": "rec.reduce_page_size.howto",
"effort": "moderate",
"estimatedImpact": 4,
"checkScore": 40,
"checkDetails": "Page size: 804KB"
},
{
"id": "move_content_earlier",
"priority": "high",
"category": "accessibility",
"titleKey": "rec.move_content_earlier.title",
"descriptionKey": "rec.move_content_earlier.description",
"howToKey": "rec.move_content_earlier.howto",
"effort": "moderate",
"estimatedImpact": 4,
"checkScore": 25,
"checkDetails": "Main content starts at 73% of HTML"
},
{
"id": "reduce_page_weight",
"priority": "high",
"category": "contentEfficiency",
"titleKey": "rec.reduce_page_weight.title",
"descriptionKey": "rec.reduce_page_weight.description",
"howToKey": "rec.reduce_page_weight.howto",
"effort": "significant",
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"checkDetails": "HTML size: 804KB"
},
{
"id": "improve_alt_texts",
"priority": "medium",
"category": "semanticHtml",
"titleKey": "rec.improve_alt_texts.title",
"descriptionKey": "rec.improve_alt_texts.description",
"howToKey": "rec.improve_alt_texts.howto",
"effort": "moderate",
"estimatedImpact": 4,
"checkScore": 56,
"checkDetails": "29/52 images with meaningful alt text"
}
],
"llmsTxtPreview": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
"llmsTxtExisting": null,
"snippets": [
{
"id": "add_llms_txt",
"title": "Create /llms.txt",
"description": "Upload this file to your web root. It tells AI agents what your site is about and which pages matter.",
"language": "markdown",
"code": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
"filename": "/llms.txt"
},
{
"id": "add_sitemap",
"title": "Create /sitemap.xml",
"description": "A sitemap helps AI agents discover all your pages. Most CMS platforms generate one automatically.",
"language": "xml",
"code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<urlset xmlns=\"http://www.sitemaps.org/schemas/sitemap/0.9\">\n <url>\n <loc>https://www.nerdwallet.com/finance/learn/utility-bills-script</loc>\n <lastmod>2026-02-18</lastmod>\n </url>\n</urlset>",
"filename": "/sitemap.xml"
},
{
"id": "add_content_signals",
"title": "Add Content-Signal directives",
"description": "Content-Signal tells AI agents how they may use your content. The recommended location is robots.txt, but you can also add it as an HTTP header.",
"language": "txt",
"code": "# robots.txt (recommended, canonical location):\nUser-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no\n\n# Nginx — add to server block (optional, for HTTP header):\n# add_header Content-Signal \"search=yes, ai-input=yes, ai-train=no\" always;\n\n# Apache — add to .htaccess (optional, for HTTP header):\n# Header set Content-Signal \"search=yes, ai-input=yes, ai-train=no\"",
"filename": "/robots.txt"
},
{
"id": "add_markdown_negotiation",
"title": "Support Markdown for Agents",
"description": "Implement one or more of the 4 Markdown for Agents mechanisms to let AI agents request content in markdown format.",
"language": "html",
"code": "<!-- 1. Content negotiation: respond to Accept: text/markdown -->\n<!-- In your server/framework, check the Accept header and return markdown -->\n<!-- with Content-Type: text/markdown -->\n\n<!-- 2. Serve .md URLs (e.g., /about.md alongside /about) -->\n<!-- Generate static .md files or handle .md routes in your app -->\n\n<!-- 3. Add <link> tag in your HTML <head>: -->\n<link rel=\"alternate\" type=\"text/markdown\" href=\"/page.md\">\n\n<!-- 4. Add Link HTTP header on HTML responses: -->\n<!-- Link: </page.md>; rel=\"alternate\"; type=\"text/markdown\" -->\n\n<!-- Best practice: include Vary: Accept and X-Markdown-Tokens headers -->\n<!-- on markdown responses -->",
"filename": "<head> + server config"
}
]
}Utilisez notre API pour obtenir ceci de manière programmatique (bientôt disponible)
Ce JSON est à usage interne — contrairement au Markdown et au llms.txt, il n’est pas destiné à être téléversé sur votre site. Conservez-le comme référence pour suivre l’évolution de votre score, partagez-le avec votre équipe de développement ou intégrez-le dans votre pipeline CI/CD.
Bientôt : Analyse de domaine complet
Explorez l’ensemble de votre domaine, générez un llms.txt et surveillez votre score de préparation IA dans le temps. Rejoignez la liste d’attente pour être informé.
Vous êtes sur la liste ! Nous vous préviendrons lors du lancement.