Analysierte URL

https://www.nerdwallet.com/finance/learn/utility-bills-script

Weitere URL analysieren

KI-Ready Score

58 / D

Mangelhaft

von 100

Token-Einsparung

HTML-Tokens 299.375
Markdown-Tokens 452
Einsparung 100%

Score-Aufschlüsselung

Semantisches HTML 73/100
Inhaltseffizienz 51/100
KI-Auffindbarkeit 25/100
Strukturierte Daten 100/100
Zugänglichkeit 60/100

Ihre Website hat keine llms.txt-Datei. Dies ist der aufkommende Standard, um KI-Agenten beim Verständnis Ihrer Website-Struktur zu helfen.

So implementieren Sie es

Erstellen Sie eine /llms.txt-Datei gemäß der llmstxt.org-Spezifikation. Fügen Sie eine Beschreibung Ihrer Website und Links zu Ihren wichtigsten Seiten hinzu.

Ihre Seite hat ein niedriges Verhältnis von tatsächlichem Inhalt zum gesamten HTML. Ein Großteil des Seitengewichts besteht aus Markup, Skripten oder Styles statt Inhalt.

So implementieren Sie es

Verlagern Sie CSS in externe Stylesheets, entfernen Sie Inline-Styles, minimieren Sie JavaScript und stellen Sie sicher, dass sich das HTML auf die Inhaltsstruktur konzentriert.

Ihre Website unterstützt kein Markdown for Agents. Dieser Cloudflare-Standard ermöglicht KI-Agenten, Inhalte im Markdown-Format anzufordern und reduziert den Token-Verbrauch um ~80%.

So implementieren Sie es

Implementieren Sie eines oder mehrere: (1) Auf Accept: text/markdown mit Markdown-Inhalt antworten. (2) .md-URLs bereitstellen (z.B. /seite.md). (3) <link rel="alternate" type="text/markdown">-Tags hinzufügen. (4) Link-HTTP-Header für Markdown-Erkennung hinzufügen.

Keine Sitemap gefunden. Eine Sitemap hilft KI-Agenten, alle Seiten Ihrer Website zu entdecken.

So implementieren Sie es

Erstellen Sie eine /sitemap.xml, die alle Ihre öffentlichen Seiten auflistet. Die meisten CMS-Plattformen können diese automatisch generieren.

Keine Content-Signal-Direktiven gefunden. Diese teilen KI-Agenten mit, wie sie Ihre Inhalte verwenden dürfen (Suchindexierung, KI-Eingabe, Trainingsdaten). Der empfohlene Ort ist robots.txt.

So implementieren Sie es

Fügen Sie Content-Signal zu Ihrer robots.txt hinzu: User-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no. Sie können es auch als HTTP-Header bei Markdown-Antworten hinzufügen.

Ihre Seite stützt sich stark auf <div>-Elemente. Semantische Elemente wie <section>, <nav>, <header>, <footer> und <aside> bieten eine sinnvolle Struktur für KI-Agenten.

So implementieren Sie es

Ersetzen Sie generische <div>-Container durch passende semantische Elemente. Verwenden Sie <section> für thematische Gruppen, <nav> für Navigation, <header>/<footer> für Seiten-/Abschnittskopf und -fußzeilen.

Ihre Seite ist größer als empfohlen. Große Seiten werden langsamer verarbeitet und sind teurer für KI-Agenten.

So implementieren Sie es

Optimieren Sie die Seitengröße durch Minimierung von HTML, Verzögerung nicht-kritischer Skripte und Entfernung ungenutzten CSS.

Der Hauptinhalt erscheint spät im HTML-Dokument. KI-Agenten gewichten Inhalte, die früh erscheinen, möglicherweise höher.

So implementieren Sie es

Strukturieren Sie Ihr HTML so um, dass <main>- oder <article>-Inhalt vor Seitenleisten und ergänzenden Inhalten erscheint.

Ihre HTML-Seite ist schwerer als empfohlen. Große Seiten brauchen länger für die Verarbeitung durch KI-Agenten und kosten mehr Tokens.

So implementieren Sie es

Reduzieren Sie die HTML-Größe, indem Sie ungenutzten Code entfernen, HTML minimieren und nicht-kritische Inhalte verzögert laden.

Einige Bilder haben keine beschreibenden Alt-Texte. Gute Alt-Texte helfen KI-Agenten, Bildinhalte und -kontext zu verstehen.

So implementieren Sie es

Fügen Sie beschreibende alt-Attribute zu allen Bildern hinzu. Beschreiben Sie, was das Bild zeigt, nicht nur 'Bild' oder 'Foto'. Für dekorative Bilder verwenden Sie alt="" (leer).

Markdown-Tokens: 452
An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)

You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.

## Your script for finding ways to save

The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.

### Introduce yourself

"Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money."

### Verify account information

"My account number is \[Account Number\], if you'd like to verify my account details."

### Explain the issue

"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money."

### Make your request

At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.

Consider these four tactics, if applicable:

Highlight loyalty and payment history

"I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?"

Keep reading

Log in or create a free NerdWallet account for the rest of the script and guidance.

![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)
This Script May Help You Save on Utilities - NerdWallet

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"Nerdwallet icon")![Nerdwallet 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So how do we make money? Our partners compensate us for advertisements that appear on our site. This compensation helps us provide tools and services - like free credit score access and monitoring. With the exception of mortgage, home equity and other home-lending products or services, partner compensation is one of several factors that may affect which products we highlight and where they appear on our site. Other factors include your credit profile, product availability and proprietary website methodologies.

However, these factors **do not influence our editors' opinions or ratings**, which are based on independent research and analysis. Our partners cannot pay us to guarantee favorable reviews. [Here is a list of our partners](https://www.nerdwallet.com/p/our-partners).

# This Script May Help You Save on Utilities

![](https://www.nerdwallet.com/tachyon/2024/11/GettyImages-2198740019.jpg?resize=1920%2C1152)

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure).

Published Nov 8, 2024 1:35 p.m. PST · 7 min read

Fact Checked

How is this page expert verified?

NerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible.

[More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)

[

![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)

](https://www.nerdwallet.com/author/laura-mcmullen)

Written by  Laura McMullen

[

![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)

](https://www.nerdwallet.com/author/laura-mcmullen)

[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen)

Editor & Content Strategist

[](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/)

---

10 years of experience

Expertise

-   Personal finance
-   financial news
-   student loans

Laura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the "Millennial Money" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C.

Published in ![The Associated Press](https://cdns3.nerdwallet.com/lending/publication-logos/TheAssociatedPress.webp "The Associated Press")![The New York Times](https://cdns3.nerdwallet.com/lending/publication-logos/TheNewYorkTimes.webp "The New York Times")![The Washington Post](https://cdns3.nerdwallet.com/lending/publication-logos/TheWashingtonPost.webp "The Washington Post")![U.S. News & World Report](https://cdns3.nerdwallet.com/lending/publication-logos/USNewsAndWorldReport.webp "U.S. News & World Report")

Editor & Content Strategist

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[

![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)

](https://www.nerdwallet.com/author/pamela-de-la-fuente)

Edited by  Pamela de la Fuente

[

![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)

](https://www.nerdwallet.com/author/pamela-de-la-fuente)

[Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente)

Managing Editor

[](https://www.linkedin.com/in/pamela-de-la-fuente/)

---

23 years of experience

Expertise

-   Personal Finance
-   Budgeting
-   Taxes
-   Retirement
-   Underrepresented communities

Pamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage.

Ask her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more.

Previously, she led taxes and retirement coverage at NerdWallet.

Pamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years.

Pamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all.

She is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group.

Managing Editor

+   more 

[

![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)

](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

Co-written by  AI-Assisted NerdWallet

[

![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)

](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

Writer

---

An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

Writer

+   more 

SOME CARD INFO MAY BE OUTDATED

This page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer.

An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.

If you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)

You could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.

## Your script for finding ways to save

The script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.

### Introduce yourself

"Hi, my name is \[Your Name\], and I’m a customer with \[Utility Company\]. I’d like to see if we can find way for me to save money."

### Verify account information

"My account number is \[Account Number\], if you'd like to verify my account details."

### Explain the issue

"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money."

### Make your request

At this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.

Consider these four tactics, if applicable:

Highlight loyalty and payment history

"I’ve been a loyal customer for \[number of years\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?"

Keep reading

Log in or create a free NerdWallet account for the rest of the script and guidance.

[LOG IN](https://www.nerdwallet.com/)

![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)

**Article sources Article sources**

NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)

Back to top

About the authors

[![Laura McMullen](https://www.nerdwallet.com/tachyon/2020/12/laura_hs_square.jpg?resize=70%2C70 "Laura McMullen")](https://www.nerdwallet.com/author/laura-mcmullen)

[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets.  [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen)

[](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/)

[![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2019/07/nerdwallet-logo.jpg?resize=70%2C70 "AI-Assisted NerdWallet")](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.  [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)

[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98)

Helpful resources

[

How to Pay Off Debt: Top Strategies for 2026

](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)

[

Credit Score Ranges: What They Mean and How They Work

](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve)

[

How to Budget Money in 5 Steps

](https://www.nerdwallet.com/finance/learn/how-to-budget)

[

28 Proven Ways to Save Money

](https://www.nerdwallet.com/finance/learn/how-to-save-money)

More like this

[The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance)

Related articles

[

![](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/GettyImages-806988676-2400x1440.jpg)

Get Your Free Credit Score

![NerdWallet's profile picture](https://www.nerdwallet.com/tachyon/2019/08/admin-user-avatar.png?resize=70%2C70)

By NerdWallet

](https://www.nerdwallet.com/p/free-credit-score)

[

![](https://www.nerdwallet.com/tachyon/2024/04/GettyImages-1295817635.jpg?resize=600%2C360)

How to Pay Off Debt: Top Strategies for 2026

![Lauren Schwahn's profile picture](https://www.nerdwallet.com/tachyon/2019/08/lschwahn-user-avatar.jpg?resize=70%2C70)

2

By Lauren Schwahn, Jackie Veling

](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)

[

![GettyImages-1162855475-nerdwallet-budget-calculator](https://www.nerdwallet.com/tachyon/2017/02/GettyImages-1162855475-nerdwallet-budget-calculator.jpg?resize=600%2C360)

50/30/20 Budget Calculator

![Amanda Barroso's profile picture](https://www.nerdwallet.com/tachyon/2025/03/Barroso_Amanda_882-MuckRack-Ona30327-retouched.jpg?resize=70%2C70)

2

By Amanda Barroso, Elizabeth Ayoola

](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)

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# NerdWallet

> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.

## Main
- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…
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          "headline": "This Script May Help You Save on Utilities",
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  "markdown": "An initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)\n",
  "fullPageMarkdown": "This Script May Help You Save on Utilities - NerdWallet\n\n[Skip to content](https://www.nerdwallet.com/finance/learn/utility-bills-script#main)[![Nerdwallet 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[Here is a list of our partners](https://www.nerdwallet.com/p/our-partners).\n\n# This Script May Help You Save on Utilities\n\n![](https://www.nerdwallet.com/tachyon/2024/11/GettyImages-2198740019.jpg?resize=1920%2C1152)\n\nMany, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of [our partners](https://www.nerdwallet.com/p/our-partners) and [here's how we make money](https://www.nerdwallet.com/p/advertiser-disclosure).\n\nPublished Nov 8, 2024 1:35 p.m. PST · 7 min read\n\nFact Checked\n\nHow is this page expert verified?\n\nNerdWallet's content is fact-checked for accuracy, timeliness and relevance. It undergoes a thorough review process involving writers and editors to ensure the information is as clear and complete as possible.\n\n[More on our editorial rigor](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\n[\n\n![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\nWritten by  Laura McMullen\n\n[\n\n![Laura McMullen](https://www.nerdwallet.com/tachyon/2023/01/9E7E494B-DD1F-4DA7-AE21-7927D4DFD560-1486-000000AEB16E9182-1-e1672760720195.jpeg?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen)\n\nEditor & Content Strategist\n\n[](https://twitter.com/lauraemcmullen)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n---\n\n10 years of experience\n\nExpertise\n\n-   Personal finance\n-   financial news\n-   student loans\n\nLaura McMullen assigns and edits content related to personal loans and student loans. She previously edited money news content. Before then, Laura was a senior writer at NerdWallet and covered saving, making and budgeting money; she also contributed to the \"Millennial Money\" column for The Associated Press. Before joining NerdWallet in 2015, Laura worked for U.S. News & World Report, where she wrote and edited content related to careers, wellness and education and also contributed to the company's rankings projects. Before working at U.S. News & World Report, Laura interned at Vice Media and studied journalism, history and Arabic at Ohio University. Laura lives in Washington, D.C.\n\nPublished in ![The Associated Press](https://cdns3.nerdwallet.com/lending/publication-logos/TheAssociatedPress.webp \"The Associated Press\")![The New York Times](https://cdns3.nerdwallet.com/lending/publication-logos/TheNewYorkTimes.webp \"The New York Times\")![The Washington Post](https://cdns3.nerdwallet.com/lending/publication-logos/TheWashingtonPost.webp \"The Washington Post\")![U.S. News & World Report](https://cdns3.nerdwallet.com/lending/publication-logos/USNewsAndWorldReport.webp \"U.S. News & World Report\")\n\nEditor & Content Strategist\n\n+   more \n\n[\n\n![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nEdited by  Pamela de la Fuente\n\n[\n\n![Pamela de la Fuente](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/Screen-Shot-2020-09-01-at-2.07.15-PM-160x160.png)\n\n](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\n[Pamela de la Fuente](https://www.nerdwallet.com/author/pamela-de-la-fuente)\n\nManaging Editor\n\n[](https://www.linkedin.com/in/pamela-de-la-fuente/)\n\n---\n\n23 years of experience\n\nExpertise\n\n-   Personal Finance\n-   Budgeting\n-   Taxes\n-   Retirement\n-   Underrepresented communities\n\nPamela de la Fuente is a managing editor of NerdWallet's personal finance content. She leads budgeting, money-making, consumer credit and and debt coverage.\n\nAsk her and her talented team about why credit scores matter, how to save money on your grocery bill, finding the right side hustle, how to protect your identity for free and more.\n\nPreviously, she led taxes and retirement coverage at NerdWallet.\n\nPamela joined NerdWallet after working at companies including Hallmark Cards, Sprint Corp. and The Kansas City Star. She has been a writer and editor for more than 20 years.\n\nPamela is a thought leader in content diversity, equity, inclusion and belonging, and finds ways to make every piece of content conversational and accessible to all.\n\nShe is a graduate of the Maynard Institute's Maynard 200 program, and the National Association of Black Journalists Executive Leadership Academy. She is a two-time winner of the Kansas City Association of Black Journalists' President's Award. She was also founding co-chair of NerdWallet's Nerds of Color employee resource group.\n\nManaging Editor\n\n+   more \n\n[\n\n![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nCo-written by  AI-Assisted NerdWallet\n\n[\n\n![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2020/10/nw-logo-preview.png?resize=160%2C160)\n\n](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\nWriter\n\n---\n\nAn initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nWriter\n\n+   more \n\nSOME CARD INFO MAY BE OUTDATED\n\nThis page includes information about these cards, currently unavailable on NerdWallet. The information has been collected by NerdWallet and has not been provided or reviewed by the card issuer.\n\nAn initial draft of this script was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.\n\nIf you’re looking to lower a utility bill, calling a customer service representative can help. (Look for this number on your bill or company website.)\n\nYou could potentially get a lower bill, or, more likely, find ways to cut costs through rebates and assistance programs. Or you may make charges more predictable and easier to plan for with an alternative payment plan.\n\n## Your script for finding ways to save\n\nThe script below will help you ask about these opportunities and make your case. When you call, you may have to request to an automated operator that you “speak to a representative” a few times. When you connect with a real person, aim to be kind, but firm. Find more guidance, like how to prepare for a successful call, below the script.\n\n### Introduce yourself\n\n\"Hi, my name is \\[Your Name\\], and I’m a customer with \\[Utility Company\\]. I’d like to see if we can find way for me to save money.\"\n\n### Verify account information\n\n\"My account number is \\[Account Number\\], if you'd like to verify my account details.\"\n\n### Explain the issue\n\n\"Given my budget and other expenses, I’m finding it difficult to manage these costs. I’d like to explore if there’s a way to negotiate a lower bill or monthly payment or otherwise save me money.\"\n\n### Make your request\n\nAt this point, focus on cost-saving opportunities you’ve researched. (See our guidance for how to do this research below the script.). Or highlight your specific situation, or ask about alternative options that can help.\n\nConsider these four tactics, if applicable:\n\nHighlight loyalty and payment history\n\n\"I’ve been a loyal customer for \\[number of years\\] and have always paid on time. Is there any discount or loyalty program for long-term customers that I could benefit from?\"\n\nKeep reading\n\nLog in or create a free NerdWallet account for the rest of the script and guidance.\n\n[LOG IN](https://www.nerdwallet.com/)\n\n![](https://www.nerdwallet.com/tachyon/2024/02/laptop-search-desktop.png)\n\n**Article sources Article sources**\n\nNerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our [editorial guidelines.](https://www.nerdwallet.com/l/nerdwallet-editorial-guidelines)\n\nBack to top\n\nAbout the authors\n\n[![Laura McMullen](https://www.nerdwallet.com/tachyon/2020/12/laura_hs_square.jpg?resize=70%2C70 \"Laura McMullen\")](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[Laura McMullen](https://www.nerdwallet.com/author/laura-mcmullen) Laura writes about managing money for NerdWallet. Her work has appeared in The Associated Press, The New York Times, The Washington Post, and other outlets.  [See full bio.](https://www.nerdwallet.com/author/laura-mcmullen)\n\n[](https://twitter.com/lauraemcmullen)[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#472b2a242a322b2b2229072922352330262b2b22336924282a)[](https://www.linkedin.com/in/lauraemcmullen/)\n\n[![AI-Assisted NerdWallet](https://www.nerdwallet.com/tachyon/2019/07/nerdwallet-logo.jpg?resize=70%2C70 \"AI-Assisted NerdWallet\")](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[AI-Assisted NerdWallet](https://www.nerdwallet.com/author/ai-assisted-nerdwallet) An initial draft of this article was created by NerdWallet using automation technology, then thoroughly reviewed, edited and fact-checked by NerdWallet’s human writers and editors.  [See full bio.](https://www.nerdwallet.com/author/ai-assisted-nerdwallet)\n\n[](https://www.nerdwallet.com/cdn-cgi/l/email-protection#f59487819c96999086b59b908791829499999081db969a98)\n\nHelpful resources\n\n[\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\nCredit Score Ranges: What They Mean and How They Work\n\n](https://www.nerdwallet.com/finance/learn/credit-score-ranges-and-how-to-improve)\n\n[\n\nHow to Budget Money in 5 Steps\n\n](https://www.nerdwallet.com/finance/learn/how-to-budget)\n\n[\n\n28 Proven Ways to Save Money\n\n](https://www.nerdwallet.com/finance/learn/how-to-save-money)\n\nMore like this\n\n[The Financial Glow Up](https://www.nerdwallet.com/finance/hubs/glowup)[Personal Finance News](https://www.nerdwallet.com/finance/news)[Making Money](https://www.nerdwallet.com/finance/hubs/making-money)[Paying Your Bills](https://www.nerdwallet.com/finance/hubs/paying-your-bills)[Personal Finance](https://www.nerdwallet.com/finance)\n\nRelated articles\n\n[\n\n![](https://www.nerdwallet.com/assets/blog/wp-content/uploads/2020/09/GettyImages-806988676-2400x1440.jpg)\n\nGet Your Free Credit Score\n\n![NerdWallet's profile picture](https://www.nerdwallet.com/tachyon/2019/08/admin-user-avatar.png?resize=70%2C70)\n\nBy NerdWallet\n\n](https://www.nerdwallet.com/p/free-credit-score)\n\n[\n\n![](https://www.nerdwallet.com/tachyon/2024/04/GettyImages-1295817635.jpg?resize=600%2C360)\n\nHow to Pay Off Debt: Top Strategies for 2026\n\n![Lauren Schwahn's profile picture](https://www.nerdwallet.com/tachyon/2019/08/lschwahn-user-avatar.jpg?resize=70%2C70)\n\n2\n\nBy Lauren Schwahn, Jackie Veling\n\n](https://www.nerdwallet.com/personal-loans/learn/pay-off-debt)\n\n[\n\n![GettyImages-1162855475-nerdwallet-budget-calculator](https://www.nerdwallet.com/tachyon/2017/02/GettyImages-1162855475-nerdwallet-budget-calculator.jpg?resize=600%2C360)\n\n50/30/20 Budget Calculator\n\n![Amanda Barroso's profile picture](https://www.nerdwallet.com/tachyon/2025/03/Barroso_Amanda_882-MuckRack-Ona30327-retouched.jpg?resize=70%2C70)\n\n2\n\nBy Amanda Barroso, Elizabeth Ayoola\n\n](https://www.nerdwallet.com/finance/learn/nerdwallet-budget-calculator)\n",
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        "checks": {
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            "details": "JSON-LD found: BreadcrumbList, Article, SoftwareApplication"
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      "id": "add_llms_txt",
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      "effort": "quick-win",
      "estimatedImpact": 10,
      "checkScore": 0,
      "checkDetails": "No llms.txt found"
    },
    {
      "id": "improve_content_ratio",
      "priority": "critical",
      "category": "contentEfficiency",
      "titleKey": "rec.improve_content_ratio.title",
      "descriptionKey": "rec.improve_content_ratio.description",
      "howToKey": "rec.improve_content_ratio.howto",
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      "checkScore": 0,
      "checkDetails": "Content ratio: 0.2% (1986 content chars / 823231 HTML bytes)"
    },
    {
      "id": "add_markdown_negotiation",
      "priority": "critical",
      "category": "aiDiscoverability",
      "titleKey": "rec.add_markdown_negotiation.title",
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      "howToKey": "rec.add_markdown_negotiation.howto",
      "effort": "significant",
      "estimatedImpact": 6,
      "checkScore": 0,
      "checkDetails": "No Markdown for Agents support detected"
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    {
      "id": "add_sitemap",
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      "checkDetails": "No sitemap found"
    },
    {
      "id": "add_content_signals",
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      "category": "aiDiscoverability",
      "titleKey": "rec.add_content_signals.title",
      "descriptionKey": "rec.add_content_signals.description",
      "howToKey": "rec.add_content_signals.howto",
      "effort": "quick-win",
      "estimatedImpact": 5,
      "checkScore": 0,
      "checkDetails": "No Content-Signal found (robots.txt or HTTP headers)"
    },
    {
      "id": "add_semantic_elements",
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      "titleKey": "rec.add_semantic_elements.title",
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      "checkDetails": "24 semantic elements, 473 divs (ratio: 5%)"
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      "id": "reduce_page_size",
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      "checkDetails": "Main content starts at 73% of HTML"
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    {
      "id": "reduce_page_weight",
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      "checkScore": 20,
      "checkDetails": "HTML size: 804KB"
    },
    {
      "id": "improve_alt_texts",
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      "category": "semanticHtml",
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      "descriptionKey": "rec.improve_alt_texts.description",
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  ],
  "llmsTxtPreview": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
  "llmsTxtExisting": null,
  "snippets": [
    {
      "id": "add_llms_txt",
      "title": "Create /llms.txt",
      "description": "Upload this file to your web root. It tells AI agents what your site is about and which pages matter.",
      "language": "markdown",
      "code": "# NerdWallet\n\n> Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say while you're on the call, as well as what to research beforehand.\n\n## Main\n- [This Script May Help You Save on Utilities](https://www.nerdwallet.com/finance/learn/utility-bills-script): Calling your utility provider may help you find rebates, discounts and other ways to save. Here's exactly what to say w…\n- [Company](https://www.nerdwallet.com/company)\n- [Skip to content](https://www.nerdwallet.com/)\n- [Explore more credit card resources](https://www.nerdwallet.com/credit-cards)\n- [Best credit cards](https://www.nerdwallet.com/credit-cards/best)\n- [Best credit card bonus offers](https://www.nerdwallet.com/credit-cards/best/bonus-offers)\n- [Best balance transfer credit cards](https://www.nerdwallet.com/credit-cards/best/balance-transfer)\n- [Best travel credit cards](https://www.nerdwallet.com/credit-cards/best/travel)\n- [Best cash back credit cards](https://www.nerdwallet.com/credit-cards/best/cash-back)\n- [Best 0% APR credit cards](https://www.nerdwallet.com/credit-cards/best/zero-percent)\n\n## Blog\n- [Today's mortgage news](https://www.nerdwallet.com/mortgages/news)\n\n## Legal\n- [Business legal](https://www.nerdwallet.com/business/legal)\n- [Terms of use](https://www.nerdwallet.com/p/terms-of-use)\n- [Privacy policy](https://www.nerdwallet.com/p/privacy-policy)\n\n",
      "filename": "/llms.txt"
    },
    {
      "id": "add_sitemap",
      "title": "Create /sitemap.xml",
      "description": "A sitemap helps AI agents discover all your pages. Most CMS platforms generate one automatically.",
      "language": "xml",
      "code": "<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<urlset xmlns=\"http://www.sitemaps.org/schemas/sitemap/0.9\">\n  <url>\n    <loc>https://www.nerdwallet.com/finance/learn/utility-bills-script</loc>\n    <lastmod>2026-02-18</lastmod>\n  </url>\n</urlset>",
      "filename": "/sitemap.xml"
    },
    {
      "id": "add_content_signals",
      "title": "Add Content-Signal directives",
      "description": "Content-Signal tells AI agents how they may use your content. The recommended location is robots.txt, but you can also add it as an HTTP header.",
      "language": "txt",
      "code": "# robots.txt (recommended, canonical location):\nUser-agent: *\nContent-Signal: search=yes, ai-input=yes, ai-train=no\n\n# Nginx — add to server block (optional, for HTTP header):\n# add_header Content-Signal \"search=yes, ai-input=yes, ai-train=no\" always;\n\n# Apache — add to .htaccess (optional, for HTTP header):\n# Header set Content-Signal \"search=yes, ai-input=yes, ai-train=no\"",
      "filename": "/robots.txt"
    },
    {
      "id": "add_markdown_negotiation",
      "title": "Support Markdown for Agents",
      "description": "Implement one or more of the 4 Markdown for Agents mechanisms to let AI agents request content in markdown format.",
      "language": "html",
      "code": "<!-- 1. Content negotiation: respond to Accept: text/markdown -->\n<!-- In your server/framework, check the Accept header and return markdown -->\n<!-- with Content-Type: text/markdown -->\n\n<!-- 2. Serve .md URLs (e.g., /about.md alongside /about) -->\n<!-- Generate static .md files or handle .md routes in your app -->\n\n<!-- 3. Add <link> tag in your HTML <head>: -->\n<link rel=\"alternate\" type=\"text/markdown\" href=\"/page.md\">\n\n<!-- 4. Add Link HTTP header on HTML responses: -->\n<!-- Link: </page.md>; rel=\"alternate\"; type=\"text/markdown\" -->\n\n<!-- Best practice: include Vary: Accept and X-Markdown-Tokens headers -->\n<!-- on markdown responses -->",
      "filename": "<head> + server config"
    }
  ]
}

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